Document Details
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Document Type |
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Thesis |
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Document Title |
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Impact of Organizational Justice on Quality of Work Life (Applied Study on the Ministry of Foreign Affairs in Riyadh) أثرُ العدالة التَّنظيميَّة على جودة حياة العمل (دراسة تطبيقيَّة على وزارة الخارجيَّة بالرياض) |
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Subject |
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Faculty of Economics and Management |
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Document Language |
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Arabic |
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Abstract |
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The study aimed to identify the level of organizational justice and its dimensions (distributive justice, procedural justice, and transactions justice) from the perspective of the employees at the Ministry of Foreign Affairs in Riyadh and to identify the level of dimensions of the quality of work life (moral conditions of work, job characteristics, wages and rewards, workgroups, the method of the leader in supervision, and participation in decisions) In the Ministry of Foreign Affairs from the employees' point of view. In addition, the study aimed to identify the relationship between organizational justice and its dimensions and quality of work life and its dimensions. Finally, to investigate that there are statistical significant differences around the responses of the study sample according to the variables of (gender, age, qualification, career level, experience). A random sample was taken from the study population during the field study period (2018/2019). The researcher used the descriptive-analytical method; with a population consisted of (1733) employees of the Ministry of Foreign Affairs Office in Riyadh. The sample of the study was limited to (292) randomly selected employees; where the questionnaire was used as the main research instrument to collect the data. The study came out with a number of results, the most important of which were: The level of employees' perception of organizational justice in the Ministry of Foreign Affairs in Riyadh is high, as the organizational justice is applied by (77.25%); the realization perception of procedural justice was at its highest (81%); however, the distributive justice was the least applied by (73.75%). The Ministry of Foreign Affairs in Riyadh enjoys a high quality of work life by a quality level of (79.50%); where the moral conditions of work were the highest at (82%) and the wages and rewards were the lowest at (78.25%). The study also concluded that there was a statistically significant positive impact of the organizational justice dimensions (organizational justice, procedural justice, distributive justice) on the quality of work life (moral conditions of work, job characteristics, wages and rewards, workgroups, the method of the leader in supervision, and participation in decisions). In addition, there was a strong positive relationship between the dimensions of organizational justice and quality of work life and that the three dimensions of organizational justice explain (76.8%) of the changes and positive effects that occur in the quality of work life. We find that transactions justice is the most important and influential on the quality of work life, followed by the distributive justice and procedural justice. In light of the above results, the researcher recommended for the administration to ensure that all employees receive the same rights and privileges and that this is done through transparency in the rewards’ provision and be on a legal and fair basis for all.
Key words: organizational justice, quality of work life, Ministry of Foreign Affairs in Riyadh, QWL |
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Supervisor |
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Dr. Suzan Mohammed Al-Qurashi |
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Thesis Type |
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Master Thesis |
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Publishing Year |
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1441 AH
2020 AD |
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Added Date |
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Wednesday, May 27, 2020 |
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Researchers
| ناهد ناصر فلمبان | Flemban, Nahid Nasser | Researcher | Master | |
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